We will be happy to answer all your questions at:

8 800 755 8755 - hotline across Russia

+7 383 328 1060 - international call

You can also contact us via e-mail at and

To find out your order number, please refer to "Ask a question" service.

You can track your delivery on DPD site.

To change the time and address of the courier delivery, please contact DPD company at or call the hotline at 8 800 250 4434.

Any more questions?
Should you have any questions concerning service and delivery please, contact call-center or write via email