Placing an Order

To place your order on the Website, please follow these steps:

  1. Choose the items you would like to purchase and add them to the Cart.
  2. Go to the Cart and check its contents.
  3. If you had already registered as a Consultant or a Privileged Client on the website or in one of the Company Servicing Centers, we recommend you to log in before placing your order (enter your Agreement number and password), and then proceed to the clause 5 hereof.
  4. If you are not registered with Siberian Wellness / Siberian Health, you can do it by clicking "Continue after registration" in the Cart. Besides, you can make purchases without registration via "Quick purchase" service. In this case, you won't get points that can be used to pay further purchases.
  5. Once you got registered or logged in you can proceed with shopping. The next step is to choose a delivery address or pickup point (in case of customer pickup).
  6. If you are not able to pick it up personally, we recommend specifying the name of other receiver and his/her contact number.
  7. After choosing the delivery method, proceed with the order payment by bank card. You can also pay the order via an electronic account or by installments if you have such an option available.
  8. The next step is to confirm the consent with the User Agreement, Terms of Purchase, and Confidentiality Policy.
  9. Upon filling up the form click "Proceed to payment" and pay the order by following the payment system instructions.
  10. Once you pay the order, you will receive payment confirmation to the specified email.
  11. Upon delivering the order to the courier service, you will receive, to your e-mail, the number to track your parcel at the courier service website.
  12. Should you have any questions, please dial the hotline 8 800 755 8 755 or contact us via e-mail

Any more questions?
Should you have any questions concerning service and delivery please, contact call-center or write via email